Last updated: 2026 · Contact: support@adficard.com (include 'Privacy Request' in subject)
This Privacy Policy explains how AdFiCard collects, uses, stores, shares, and protects personal data and business data when you visit our website, apply for access, use our platform, communicate with us, or otherwise interact with the Services.
The exact data we collect and process may vary depending on the product features you use, your jurisdiction, your business profile, and our compliance obligations. If required information is not provided, some Services may be unavailable or delayed.
— Account and contact data, such as name, business email, phone number, job title, and account credentials or authentication data.
— Business and verification data, such as company formation documents, business address, ownership information, beneficial owner information, tax or registration data, and other onboarding or diligence materials.
— Identity and compliance data, such as government-issued identification, selfie or liveness checks, proof of address, source-of-funds information, sanctions screening results, and related compliance records where required.
— Transaction and service data, such as wallet addresses, transaction hashes, deposit records, balance history, card metadata, merchant descriptors, timestamps, refund requests, support interactions, and audit logs.
— Technical and usage data, such as IP address, browser type, device information, session data, login history, security events, and how you use our website or platform.
— Communications data, such as messages sent to us by email, forms, chat, or support channels.
— To provide, operate, maintain, secure, and improve the Services.
— To verify identity, verify business information, screen for sanctions or other prohibited activity, and satisfy legal, regulatory, partner, or contractual obligations.
— To process funding, balances, cards, transactions, refunds, support requests, investigations, and internal risk controls.
— To detect, prevent, investigate, and respond to fraud, abuse, security incidents, suspicious activity, chargebacks, debt, policy breaches, or service misuse.
— To communicate with you regarding onboarding, account status, product updates, policy updates, support matters, compliance requests, and operational notices.
— To enforce our Terms, protect our rights, defend claims, manage disputes, and maintain internal records.
Where applicable, we process information because it is necessary to provide requested Services, comply with legal obligations, pursue legitimate business interests such as fraud prevention and service security, or based on consent where consent is required. Where processing relies on consent, consent may be withdrawn prospectively but withdrawal will not affect prior lawful processing or processing required on another valid basis.
— With our affiliates, internal teams, and authorized personnel on a need-to-know basis.
— With compliance, verification, infrastructure, card, payment, security, analytics, customer support, or cloud service providers that help us operate the Services, subject to appropriate confidentiality, security, and contractual controls.
— With banking, card, payment, operational, or settlement partners where disclosure is reasonably necessary to provide, support, secure, or investigate the Services.
— With auditors, legal advisers, insurers, and professional advisers under appropriate confidentiality obligations.
— With regulators, law enforcement agencies, courts, or competent authorities where required by law, regulation, legal process, or risk necessity.
— In connection with a merger, financing, restructuring, acquisition, asset sale, or similar corporate transaction, subject to appropriate safeguards where required.
We do not sell your personal data for money. We also do not use your data for third-party advertising sales based on your browsing behavior on our platform.
Your information may be stored or processed in one or more jurisdictions where we, our affiliates, or our service providers operate. Those jurisdictions may have data protection laws that differ from those in your home jurisdiction.
Where required, we use contractual, organizational, or technical safeguards that are reasonably designed to protect data transferred across borders.
— We use technical and organizational measures designed to protect information against unauthorized access, disclosure, loss, misuse, or alteration.
— Security measures may include access controls, authentication controls, encryption in transit, encryption at rest where appropriate, logging, monitoring, environment segregation, and incident response procedures.
— No internet or cloud system is completely secure, and we cannot guarantee absolute security.
We retain personal data and business data for as long as reasonably necessary for the purposes described in this Policy, including compliance, audit, fraud prevention, dispute handling, partner requirements, and internal recordkeeping.
Where compliance or legal obligations apply, we may retain certain onboarding, identity, transaction, account, audit, fraud, and dispute records for a period that typically ranges from five to seven years after the end of the relationship, and longer where reasonably necessary to establish, defend, or resolve legal claims or regulatory requests.
Depending on your jurisdiction, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your information, or to request a copy of your data. Some rights may be limited or unavailable where retention or processing is required for compliance, fraud prevention, security, contractual performance, partner requirements, or legal claims.
To exercise a rights request, contact us using the contact details below and provide enough information for us to verify the request.
We use essential cookies and similar technologies to maintain sessions, protect accounts, support security, remember preferences, and improve platform performance.
We may also use limited analytics or performance tools that help us understand site reliability or product usage. We do not use advertising cookies to sell your browsing behavior to third-party advertisers.
Our Services are not directed to children, and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The updated version will become effective when posted unless we state a later effective date. Material updates may also be communicated by email, dashboard notice, or another reasonable method.
For privacy questions or requests, contact support@adficard.com and include "Privacy Request" in the subject line where possible.